A Safe Place to Stay in Broken Hill

A Safe Place to Stay in Broken Hill

What is Experience Broken Hill doing to reduce the risk of COVID-19?

We have implemented the following measures for the safety of guests and team members:

• We assure you that we are taking hygiene seriously. You can be confident that our park is being cleaned to the highest of standards, and that our team are employing heightened levels of sanitation
• Our usual procedures have all been reviewed and revised as need to ensure social distancing.
• We’ve cancelled kids clubs and other park and community events for the time being to comply with COVID -19 restrictions.

If you are experiencing any symptoms of the virus you must cancel your stay, self-isolate and contact your doctor immediately. and on arrival you are required to complete a declaration that you have not had or being in contact with any person that has recently had COVID-19.

Social distancing within holiday parks

To control the spread of the virus, it’s vital that we all apply social distancing practices. So what does this mean if you’re staying in a park?

• Our operations have become as contactless as possible. For example, you no longer need to check in/out face-to-face with our team members.
• The rules on ‘gatherings’ must be adhered to, which varies from State to State. This means, no more than the specified number of people can congregate in public ie in the camp kitchen or in shared spaces
• Our toilet blocks are open and the minimum COVID -19 numbers and space requirements must be complied.

I have a booking but I'm not able to travel. What do I do?

We understand that it's tricky to travel around Australia at the moment, which is why Experience Broken Hill are offering additional flexibility to our booking policy for guests.

Email and booking online is our preferred communication

As you would imagine, our phones are extremely busy at the moment. The most efficient means to get in contact is via email or if booking go online at www.brokenhilltouristpark.com.au and book.   We also have some great online specials.     

Email us at stay@brokenhilltouristpark.com.au  and we can assist with processing your booking and cancellation credit or go onto our websites and check out our specials that can be booked online.  

 In closing, we sincerely apologise that we’ve had to take these drastic measures and the inconvenience this has caused and appreciate your understanding and are extremely thankful for your booking and look forward to making your stay with us a great experience.

Stay safe and healthy in your travels

Aileen, Dave & The Team at Broken Hill Tourist Park